Privacy Policy

This document explains how AC Tech (hereinafter referred to as “the Company”) collects, processes, and uses your personal data when you use our website, contact us, request information, or engage with our services. This document also explains what rights you have regarding your personal data and how you can contact us if you have any questions or concerns about your personal data. You should read this document carefully.

What personal data do we collect and why?

When you contact us

When you use the Contact Us form, we collect the following personal data from you: your name, email address, and the content of your message (and any other information you choose to provide). We use this data to respond to your inquiry, provide requested information, and communicate with you about our products and services.

When you engage with our services (e.g., requests, demos, contracts)

We may collect the following personal data from you: your name, email address, company/affiliation, country, and billing details (where applicable). We use this data to provide services, manage requests, process payments (if applicable), and communicate with you about delivery and support.

When you use our website

We may collect the following personal data from you: your IP address, browser type, device type, operating system, pages visited, time spent, and actions taken. We use this data to monitor and analyze website usage and performance, ensure security and functionality, and improve the website’s content and design.

How do we protect your personal data?

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful access, use, disclosure, alteration, or destruction. These measures include encryption, firewalls, access control, backup, and audit.

We retain your personal data only for as long as necessary for the purposes for which we collected it, or for as long as required by law, regulation, or contract. After that, we delete or anonymize your personal data in a secure manner.

We do not sell, rent, or trade your personal data to any third parties for marketing or commercial purposes.

With whom do we share your personal data?

We may share your personal data with our service providers and partners who support the operation of our website and business (e.g., hosting, IT, analytics, customer support), only to the extent necessary for them to perform services on our behalf and subject to appropriate confidentiality and data protection obligations.

We may transfer your personal data to countries outside the European Economic Area (EEA), where the level of data protection may not be equivalent to that in the EEA. In such cases, we will ensure that appropriate safeguards are in place to protect your personal data, such as the standard contractual clauses approved by the European Commission.

We may disclose your personal data to law enforcement authorities, regulators, courts, or other public authorities if required or permitted by law, or if necessary to protect our rights or interests.

What rights do you have regarding your personal data?

You have the right to access, rectify, erase, restrict, or object to the processing of your personal data, as well as the right to data portability, in accordance with the applicable data protection laws and regulations. You can exercise these rights by contacting us using the contact details below.

You have the right to withdraw your consent to the processing of your personal data at any time, without affecting the lawfulness of the processing based on your consent before the withdrawal. You can withdraw your consent by contacting us using the contact details below.

You have the right to lodge a complaint with the competent data protection authority if you believe that the processing of your personal data violates the applicable data protection laws and regulations.

How can you contact us?

If you have any questions or concerns about your personal data, or if you want to exercise your rights or withdraw your consent, you can contact AC TECH by email at info@ac-tech.com.